IT Manager

Position Summary

Rresponsible for the software development and administration of IT policies and standard operating procedures, supporting procurement, managing hardware including servers and databases and user training.

Responsibilities

• Coordinate with the development team of vendor as well as in-house for the application to provide the 2nd level support 
• Manage to test and analyze the impact of release to implement according to the address defined business requirements
• Monitor, review and track any long-term application issues, ensure data security, network access and backup systems
• Assist Head of IT in developing IT related policies and standard operating procedures
• Discover and propose new technologies that yield competitive advantage to the company
• Proactive in proposing new enhancement for the other departments in order for them to work efficiently
• Supervise development team to ensure functionality and efficiency of the products currently in use
• Manage vendor relations to gain the commitment of vendors to support business needs
• Monitor and review vendor performance to ensure that vendors meet contractual obligations
• Lead requirement gathering with business users of IT related software, and analyze the risks
• Manage test, UAT and production deployment for all new software releases
• Track and analyze user issues, making sure that any issues are addressed at root cause level
• Monitor changes in configurations of servers and hardware (especially for SAP, ERP and Microfinance application)
• Conduct user training when necessary, in terms of software features or other IT awareness training

Job Requirements:

Required Qualifications & Skills

• Bachelor (or) Master degree in Computer Sciences or related fields
• ITIL Foundation Certificate in IT Service Management is an advantage
• Strong experience in software development and database management
• Hand-on experience in Cloud Hosting (AWS/Azure etc.)
• Preferable with experience of project management methodology (Scrum, Agile)
• Excellent communication and negotiation skills
• Ability to manage a team and problem solving skills

Working Time:

Monday ~ Friday

Saturday & Sunday closed

Job Benefits:

Employer details:

Industry Leading Financial Services Company

Salary:

3,000,000 MMK

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