General Manager (EV)

Position Summary

Responsible for overseeing and coordinating the overall operations of the business, ensuring seamless collaboration across Sales, Marketing, After-Sales (Service), Logistics, and Port Operations. This role focuses on driving operational excellence, improving cross-functional efficiency, and supporting business growth while maintaining high standards of customer satisfaction and profitability.

Responsibilities

• Directly manage and provide strategic leadership to the Heads of Sales, Marketing, After-Sales, Logistics, and Port Operations
• Develop and implement operational strategies, policies, and standard operating procedures to improve efficiency
• Monitor business performance, identify improvement opportunities, and implement corrective actions where necessary
• Establish and maintain an effective vehicle tracking and inventory visibility system
• Coordinate with Sales to provide accurate stock arrival schedules and support reliable customer delivery commitments
• Align marketing campaigns with actual vehicle availability and inventory levels
• Facilitate communication of customer feedback, market trends, and showroom insights to improve future marketing strategies
• Ensure all vehicles undergo timely and thorough Pre-Delivery Inspections (PDI)
• Support a seamless customer ownership experience from vehicle purchase through after-sales service
• Oversee the efficient operation of showrooms, service workshops, parts warehouses, and storage facilities
• Ensure appropriate staffing levels, resource allocation, and operational readiness across all locations
• Prepare and present operational reports, forecasts, and business performance updates to the Managing Director
• Support budgeting, cost control, and profitability improvement initiatives
• Participate in strategic planning and business expansion activities
• Build and maintain strong relationships with suppliers, shipping agents, customs authorities, and key business partners
• Resolve operational challenges promptly while maintaining service quality and business continuity

Job Requirements:

Required Qualifications & Skills

• Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or a related field, MBA or equivalent postgraduate qualification is an advantage
• Minimum 8–10 years of senior management experience within the automotive industry, vehicle distribution, or large trading organizations
• Direct experience in Electric Vehicle (EV) operations, sales, or service management is highly desirable
• Proven experience managing multi-functional teams and large-scale operations
• Excellent people leadership, coaching, and team-building skills
• Strong problem-solving, decision-making, and conflict resolution abilities
• Ability to manage cross-functional relationships and align teams toward common business objectives
• Strong communication and presentation skills, with the ability to engage effectively at both operational and executive levels
• Comfortable transitioning between hands-on operational issues and high-level strategic discussions
• Strong knowledge of international shipping, logistics management, port operations, customs clearance, and inventory control
• Experience developing and implementing SOPs, operational workflows, and performance management systems
• Strong understanding of dealership operations, after-sales service processes, and customer experience management

Working Time:

Job Benefits:

Employer details:

Industry Leading Vehicle Distribution Company

Salary:

Negotiable

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